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YOUTUBE (NewsNation) - America's 911 crisis: Call center outages make it harder to call for help | The Hill

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April Heinze joins NewsNation to discuss a spate of 911 outages reported in multiple states and how technology could improve in the future. "The Hill on NewsNation" combines the power of two trusted news sources to define today's most-pressing issues, and question Washington's power brokers on what matters most to the people they serve and what matters most to Americans.

Channelt.me/News_Wire_Channels
Sourcehttps://www.youtube.com/watch?v=ktOdBrItAIU
Keywords911-outagesemergency-servicestechnologypublic-safetycall-centernationwideinfrastructurenewsnationthe-hillwashingtonnational-securitycrisiscommunication-failuretechnology-gapus-government

NEWSNATIONNOW (Andrew Dorn) - FCC weighs English proficiency rule for call center workers abroad

The FCC is considering an English language requirement for offshore call center workers.

Channelt.me/News_Wire
Sourcehttps://www.newsnationnow.com/business/your-money/fcc-english-call-center/
Keywordsfccenglish-proficiencycall-centeroffshore-outsourcinglabor-lawscommunicationstelecommunicationscustomer-serviceforeign-laborus-economyworkforceregulationlanguage-barrierwhite-housebusinessconsumer-protection

ABCNEWS - Authorities shut down 3 illegal call centers tied to gold bar scam

Authorities have announced that they have shut down three Indian call centers linked to a gold bar scam that stole millions of dollars from American consumers.

Channelt.me/News_Wire2
Sourcehttps://abcnews.go.com/US/authorities-shut-3-illegal-call-centers-tied-gold/story?id=129788999
Keywordsgold-bar-scamcall-centerfraudcrimescamindian-call-centersfinancial-fraudmoney-scamtheftconsumer-protectionlegal-actionbreaking-newsus-newsmillions-stolen