Playlist Mode Print Mode Enable Media Only

News chronological

10 items before 1151294 (Keyword: "customer-service" (~25 currently found))

AMERICANALMANAC (Alex Tanzer) - Melbourne family slams CostumeBox after Kim Jong Un costume sent instead of Mary Poppins outfit

A Melbourne mother says her 10-year-old daughter was left “absolutely gutted” when an online retailer sent a Kim Jong Un outfit instead of the Mary Poppins costume she ordered for her school parade, and the company’s response only added fuel to the fire. A child excited for her school’s Book Week parade found herself staring […] The post Melbourne family slams CostumeBox after Kim Jong Un costume sent instead of Mary Poppins outfit appeared first on American Almanac .

A Melbourne mother says her 10-year-old daughter was left “absolutely gutted” when an online retailer sent a Kim Jong Un outfit instead of the Mary Poppins costume she ordered for her school parade, and the company’s response only added fuel to the fire. A child excited for her school’s Book Week parade found herself staring at a dictator’s costume instead of the beloved musical nanny she’d hoped to portray. The mix-up unfolded after her mother ordered a $60 “Musical Nanny Deluxe” Mary Poppins costume from Australian retailer CostumeBox, expecting it to arrive in time for the school event. The order, placed on August 23, was meant to prepare the Melbourne student for her big day on Friday. But when the package arrived,…Open

AMERICANALMANAC (Alex Tanzer) - Italian restaurant receipt told kitchen to 'burn the eggs and spit on them' after tourist's polite request

A Brazilian tourist visiting Italy's Romagna coast received a restaurant receipt instructing the chef to "burn the eggs and spit on them", and the establishment's response only made things worse. Maria Clara, a Brazilian traveler dining at Victor Lab restaurant on Viale Ceccarini in Romagna, had made what she described as a simple, polite request: […] The post Italian restaurant receipt told kitchen to 'burn the eggs and spit on them' after tourist's polite request appeared first on American Almanac .

A Brazilian tourist visiting Italy's Romagna coast received a restaurant receipt instructing the chef to "burn the eggs and spit on them", and the establishment's response only made things worse. Maria Clara, a Brazilian traveler dining at Victor Lab restaurant on Viale Ceccarini in Romagna, had made what she described as a simple, polite request: cook her eggs a little longer. What came back on the printed bill was a message no customer is supposed to see. The receipt read, "This is pissing me off. Burn the eggs and spit in them," the New York Post reported . The incident, which occurred on August 19, has since gone viral, and the restaurant's attempt at damage control collapsed into what can only be described as a second insult. Maria…Open

YOUTUBE (NewsNation) - Amazon drone drops delivery straight into swimming pool

A Texas woman was less than enthused after an Amazon delivery drone dropped her package straight into her swimming pool. When she heard a loud buzzing noise, she ran outside to record the delivery. “When it went into the pool, I was shocked,” she told Storyful. “I don’t think I’ll be wanting any more drone deliveries.”

YOUTUBE (MS NOW) - Duolingo restores 300-day streak to boy who was unexpectedly hospitalized

A young boy recently lost his 300 day Duolingo streak after being unexpectedly hospitalized. While he was recovering, his mother reached out to the language learning platform to ask if his streak could be restored. Duolingo not only it restored it but added a new feature that will help protect his streak in the future.

AMERICANALMANAC (Jack Newsome) - Ryanair passengers allegedly collapse, vomit after sitting in sweltering cabin without air conditioning

Passengers on a Ryanair flight from Malta to Birmingham say they were trapped for over an hour in a cabin with no air conditioning, with at least two people losing consciousness, and the airline's response has only deepened their frustration. Eva Gregory, a 16-year-old from Derby, England, described a grueling sequence of delays and heat […] The post Ryanair passengers allegedly collapse, vomit after sitting in sweltering cabin without air conditioning appeared first on American Almanac .

Passengers on a Ryanair flight from Malta to Birmingham say they were trapped for over an hour in a cabin with no air conditioning, with at least two people losing consciousness, and the airline's response has only deepened their frustration. Eva Gregory, a 16-year-old from Derby, England, described a grueling sequence of delays and heat exposure aboard Flight FR7268 on August 10 that left passengers sick, panicked, and furious. The flight was scheduled to depart Malta at 5:40 p.m. It did not leave the ground until roughly 7:00 p.m. local time. In between, Gregory and her family say they endured conditions that no paying customer should have to tolerate. Gregory told the Daily Mail that the ordeal began well before boarding. She and her…Open

NYTIMES (Heather Knight) - What’s It Like to Have an A.I. Boss?

A new study of a bot running a first-of-its-kind San Francisco store finds it is really friendly, but not very smart.

BABYLONBEE (Babylon Bee) - Wells Fargo Explains That Yes, They Gave All Your Money To A Hobo Named Frank, But Will Make Things Right By Coming To Your House To Murder You

HOUSTON, TX — Representatives for Wells Fargo explained to local customer Jim Stephens that they did give all of the money in his checking account to a random hobo, but the company would make things right by coming to Jim's house to murder him and his family.

DAILYCALLER (Nathan Johnson) - Southwest Airlines Sparks Etiquette Debate With Post On The Proper Way To Deboard A Plane

‘I HAVE TO PEE AND I’M AFRAID OF PLANE BATHROOMS’

Southwest Airlines reignited a long-held etiquette debate among travelers in a jesting post on Instagram Threads. Southwest Airlines posted June 30, , “You won’t get off the plane faster by standing up .001 seconds after the seatbelt sign turns off .” The post exploded on Threads, sparking people on both sides of the debate to weigh in. Many commenters explained that they get up more to stretch their legs than to potentially speed up deboarding time. “MaybeIneedtostretchmylegsaftersittinginyourcrampedplane,” one user said. Others argued that standing up and being ready to enter the aisle can speed up the painful process. “I HAVE TO PEE AND I’M AFRAID OF PLANE BATHROOMS ,” the top commenter said. …Open

ABCNEWS - Macy's raises annual outlook after the fourth straight quarter of sales gains

Macy’s reported its fourth consecutive quarter of comparable sales gains as the department store said an overhaul of its merchandise and improved customer service drove more spending by customers

JUSTTHENEWS (Kevin Killough) - Panda Express promises 'welcoming experience' after MAGA hat wearing vlogger says he was kicked out

Video of the incident shows two employees outside the restaurant where the vlogger continued to record telling him he had to leave. Police eventually showed up and agreed the vlogger had a right to record on a public sidewalk.